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Milwaukee Nonprofits Talked, We Listened

2/23/2016

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Milwaukee nonprofits NPC members meeting 2016
Blog from the Big Chair

by Rob Meiksins, CEO

It was a case of “be careful what you ask for because you just might get it.” And we were delighted.

Every year at about this time, NPC holds an annual meeting with our member organizations, Milwaukee nonprofits of all types and sizes. This year we did something different—we held a session asking our members to talk to us and tell us what they see as critical issues that our organization should keep on its agenda. We put out that call, and people responded—even more than we had hoped.

More than 60 people came to the session; they were truly engaged, and they gave us some great thoughts. We used the World Café process, asking groups gathered around small tables to answer a series of questions that increased in depth and scope. The final question was, “What can we do that will help your organization and the sector?”

From these questions, hosts at the tables reported out three specific ideas, placing them under the category of any of the “three C's” of our emerging vision. These were written down as action items on flip chart paper. Then, all participants voted for their top action items by placing colored dots on them. You can see the results in this downloadable PDF.

Here are the main insights I took away from the listening session:
  • It will be critical to strengthen the role of the nonprofit sector. The participants talked to each other and to us about their perception that the nonprofit sector does not receive the credit and support that it deserves. We talked about the sector needing to see it self and to be seen as an equal partner with the private sector and the public sector in the makeup of our society. Raising the visibility of our work, establishing a go-to voice for our sector, and promoting creative ways to support our organizations in the longer term were some of the ideas being shared.
  • Organizational capacity must be addressed. How do we convince people who judge our sector and our work that it costs money to run a program? It is simply a fact that, just as for any for profit business or any public sector initiative, there are overhead expenses that are part of the cost of doing business, as articulated by Dan Pallotta in his famous TED Talk. Another topic was how the next generation, the millennials, will engage in the work of the sector, how we can welcome and support them, and what their leadership will look like in the future.
  • Overregulation is rampant. The number of hoops nonprofits have to jump through to get and then maintain funding and/or contracts is overwhelming. Although few people would be against having to measure our impact, having to do it on a 12 month cycle is tough. Some HR regulations regarding levels of academic achievement some workers have to attain in order to be eligible for hiring seem overbearing. Why not just assess their ability to do the work?
On a more personal note, what I took from this session is that:
  • There is a real desire for forums where a community of leaders of nonprofits can come together and talk about bigger picture issues. You could tell this just from the number of people who showed up. They really liked having a safe space where they could openly talk about issues facing not only their individual organizations, but the sector as a whole.
  • There is real interest in and excitement about where the Nonprofit Center of Milwaukee can go, and what we might be able to accomplish. Nonprofit leaders expressed genuine support for NPC, optimism for our future plans, and enthusiasm around the path we have begun to lay for our future.
These are personal reflections based on what I heard. But like anyone, I hear through my own personal filters; others may have a different set of take-aways from the session.

If you were at the listening session, what were your take-aways? What did you hear the group say?

If you weren’t there, what would you like us to pay attention to? What can we do that would help you, your organization, and/or the sector as a whole?

Please comment below to answer any of these questions.
​

Thanks again to everyone who came and shared their time and ideas, and thanks also to NPC team members Margaret Thom, Susanne Vella, Bonnie Andrews, and Katie McKeown for making it a fun event.

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Giving Tree Sends Message to Women: 'You Have Worth'

2/17/2016

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Children participate in Giving Tree at Atlas Preparatory Academy (more photos below)
By Hannah Weinberg-Kinsey, Guest Blogger

Poinsettias dotted the tables of the banquet hall at the Intercontinental Hotel. Partygoers hummed along to the holiday tunes jingling around them as they waited in line for Christmas cookies and other fancy treats. In many ways, this was like any other holiday party happening around the city of Milwaukee in December. The formula was food, decorations, and a gift exchange.

But this wasn’t your grandma’s Christmas party. It brought together two community partners: the Benedict Center, a criminal justice agency, and Johnson Controls Women’s Resource Network. The two organizations partner all through the year, but this event is special.

In December, the two organizations participate in the Holiday Giving Tree, a program of the Nonprofit Center of Milwaukee providing gifts since 1985. This year, the Giving Tree received financial sponsorship from National Business Furniture. For the past few years, more than 13,000 gifts have been distributed to children, older adults and people with disabilities served at nonprofits in the Milwaukee area each year. Nearly 200 donor groups collect gifts for people served by more than 100 nonprofits. In the late fall, nonprofits collect gift wishes from their clients which the Nonprofit Center of Milwaukee distributes to the donor groups.

Gift Tags Tell a Personal Story

These gift tags are personal. Each tag holds three specific gift wishes. Long time participant and NPC staff member Debbie Knepke remembers some of the tags she’s come across over the years: The 7-year-old who requested a book or the 81-year-old who requested a Michael Jackson CD and pink fuzzy slippers. One client of the Benedict Center requested a brand name gift from a store she never thought she could afford.

Benedict Center Development Coordinator Cindy Nicholson says her clients talk up the Giving Tree program all year long:

“It builds excitement, morale, and helps with attendance at our programming," she says. "
Probably the biggest success or empowerment of the Giving Tree program is that the gifts show and tell the women that someone in the community cares about them. This is so powerful. We see how it builds up their self-esteem and confidence, but also shows that they are part of a bigger community. A community where people care about them and give because they want to bring joy to someone else – someone they haven’t even met.  Too often our clients have experienced trauma and neglect – often from those in their own family. The Giving Tree reminds the women they have worth.”

Gifts can be so much more than material. Receiving a gift can show someone they deserve good things in this world. Giving can remind others to look beyond their privilege into a community that needs their partnership. Bonnie Andrews, Volunteer Milwaukee Manager at the Nonprofit Center hopes that the Giving Tree will be an introduction to a nonprofit organization and be the spark to continue volunteering.

“People think about gratitude and giving at Thanksgiving and Christmas which is great, but really our community depends on volunteers and donors throughout the year to help one another,” Andrews says. “There are so many ways for someone to volunteer. Direct service is only one way. They can help with administrative duties, committees, events, share their marketing, IT, or planning skills, and more. I encourage people to be open to opportunities as they read the paper, talk with friends, and visit our website to find an opportunity. There are lots of ways to serve others in our community.”

For volunteers at the Johnson Controls Women’s Resource Network, the Giving Tree is just one part of their partnership with the Benedict Center. Throughout the year they provide tutors and food for the quarterly award ceremonies of the Women’s Harm Reduction Program. So when the clients of the Benedict Center get their gifts, they receive from people and an organization that they know and has shown investment in their lives.

At the Benedict’s Center holiday party, each client receiving a gift is called up one by one. “The excitement is contagious,” explains Nicholson. “Some are moved to tears (staff included) and there are lots of squeals of delight and joy.”

“They see that they are a part of a larger diverse, community that does things for other people because they want to. It inspires our clients of what is possible.”

The hope of the holiday season often reminds us that many things are possible. How can we harness the generosity and self worth givers and receivers feel at this time of year and spread it around the other eleven months of the year? Individuals, nonprofits, and businesses are invited to be a part of the 32nd year of the Giving Tree this upcoming December and to volunteer throughout the year.

The success of the Giving Tree is not just measured by the great volume of generosity, over 13,000 gifts, but how those gifts can empower the receivers.

Hannah Weinberg-Kinsey is a Masters candidate in Education at Alverno College and a Reading Corps volunteer, in its inaugural year in Milwaukee, at Gwen T. Jackson Early Education and Elementary School.

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Nonprofit Governance: Striking the Right Board-Executive Balance

2/10/2016

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Blog from the Big Chair

by Rob Meiksins, CEO


I’ve been thinking a lot about nonprofit governance—specifically, the relationship between board and executive—for a couple of reasons.

First, I’ve been preparing to teach a series of workshops on governance here at the Nonprofit Center of Milwaukee. I’ve taught the series many times before, and this time, the theme that unifies the sessions will most likely be the balance between governance and administration, board and agency executive in particular.

Second, I’m in a new role as I teach this series, as the CEO of NPC, where the board just elected a new set of officers and voted in several new directors—all of them nice choices. Now, instead of working on a board-executive relationship from the outside, as a consultant, I’m on the inside, as a part of that relationship. I’ll admit, it feels very different.

Between the two different roles, I’ve been able to make some observations and draw some conclusions about what makes the board-executive relationship workable:

There is no ideal balance between the executive and the board.  As the old adage goes, if you've seen one board you've seen one board.  They’re all different, based on the maturity of the organization and the nature of the people who sit around the board table and behind the executive’s desk.  

And that balance changes across time, because the organization’s governance is and will always be transitory. While the staff charged with implementing programs and achieving goals change little year by year, board directors—who take on the role of providing leadership, oversight, and support—change almost every year.  As new directors are added, directors cycle off, and new officers are elected, the relationship with the executive will change.

I have a new board to work with, essentially, with new people in the various officer roles, and four new directors replacing two who cycled off.  Though I was hired by one board, I’m now going to need to build relationships with a group of a different composition and figure out how we can all work best together.

Over many years as a consultant to nonprofits, I’ve seen the gamut of styles of board engagement, from not enough (completely disengaged) to way too much (micromanaging).  I’ve also seen executives who want too much help (asking permission for everything they did) as well as those who want no help at all (“this is my organization, and the board just gets in the way”).  

What I’ve learned is that some dysfunction in the relationship between the executive and the board is normal. In one or two cases I can recall, the relationship between board and executive looked very dysfunctional when compared to what is considered ”best practice” — but it actually worked for them and the organization was moving along smoothly and running some very good and impactful programs. As a consultant, I had to say, “It ain't broke, so I won't fix it.”

That’s because a board-executive relationship can bear some dysfunction if all parties have the same expectations. The biggest cause of conflict between boards and executives is differing and unspoken expectations of the relationship. As an executive, you have to have a board that you can work with and get along with and vice versa—you need to learn how to work with your board.  You need to be a team, and both parties need to want that. Articulating what you expect of yourself and each other in that regard goes a long way toward reducing and eliminating sources of conflict.

The issue is to find the relationship that works for you and your organization.  Be intentional about it—my governance series theme from last year.  As the new officers take the reins, particularly the president, there should be a meaningful conversation about how this year is going to go, how you are going to work together, and what you want and need from each other.

If you think real-world conversations about governance would be helpful to you—or if you just like to geek out on governance—please join my governance workshop series.

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7 Reasons to Attend the 2016 NPC Members Meeting

2/1/2016

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By Margaret Thom, Membership Manager
​

What does it take to strengthen Milwaukee's nonprofits? 

​What does the future of nonprofits look like?


If you have opinions on these topics, come share them at our first-ever Members Meeting and Listening Session on Thursday, February 11, 8:30-10:30 a.m. at ManpowerGroup in Milwaukee. Register here for this free event.

Why Attend?

Aside from starting the day with free coffee and muffins—why should you attend the first-ever NPC Members Meeting and Listening Session?

1. Shape the future of our area’s nonprofit sector.
Hear the challenges and opportunities of other nonprofits, share yours, and help shape the conversation on how to strengthen the sector. What topics are most important to you? We’ll share the results of our recent member survey.


2. Connect with your colleagues.
Hear from and talk with other nonprofit leaders. What are they thinking about and envisioning? Our members always tell us one of their favorite things about member events is being reminded they're not alone.


3. Help write the next chapter in NPC. 
The Nonprofit Center is entering a new phase and launching a strategic planning process. CEO Rob Meiksins will share developments at NPC and some basic ideas for the future. This is your chance to help flesh out these ideas to help guide our strategic planning process and allow us to better help you achieve your mission. 

4. What you say matters. We'll use the principles of the world cafe to encourages everyone's contributions in this discussion of the changes you see and would like to see. It's a simple, effective, and flexible format for hosting group dialogue, and Rob is an experienced facilitator.

5. Learn about the Nonprofit Management Fund’s plans. The Nonprofit Management Fund is moving into NPC's building. Hear from new Fund Advisor Denise Patton, and other NPC tenants/partners.

6. Get a better perspective on the big picture. Now and then we all need an opportunity to step back and think about the big-picture issues for our organization and our sector, not just the day-to-day concerns of running a nonprofit. 

7. Because you're a member of NPC. You’re a part of our community. If you're not a member, or if you haven't renewed, join by clicking here.  

Plus--coffee and muffins!

Event Details and Registration

The Members Meeting and Listening Session is free, but registration is required. Each member organization can send one or two representatives. Register online today.

NPC Members Meeting and Listening Session
Thursday, February 11, 2016
8:30-10:30 a.m.
ManpowerGroup
100 Manpower Place
Milwaukee, WI 53212

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